Order to Cash Management: It is a basic model of ERP (Enterprise Resource Planning) which consists of Customer presence, Order entry, Order fulfillment, Dispatching, Invoice, Cash payment/collection, Logistics, Updating of Inventory and goods procurement. This application has a limited functionality of ERP system to fulfill the needs of small retailers.
Flow Diagram of O2C:
Steps involves in application:
Customer view:
1. For the first time user's needs to create the account. After successful registration user will get a mail on given mail id. Each time user login or register at portal he/she will get a unique order id for that particular session.
2. After successfully login/register user will redirect to Order creation page where he/she can browse the items and add it to Items cart.
3. Added items can be seen on Items cart where user can check all the added items and proceeded for payment page.
4. On the payment and delivery page, user will have to fill the delivery address and confirm the payment.
5. Once the payment is confirmed user will be able to see the automated generated invoice against the order number. An auto-generated mail will be send to customer with order information.
Vendor view:
1. Once the order is placed vendor will able to see it at Admin->Received Order page where he/she can dispatch the order from warehouse after doing some checks on items. An auto-generated mail will be send to customer with dispatch information.
2. Vendor can check the ledger amount against all order in Cash ledger page.
2. Vendor can check the ledger amount against all order in Cash ledger page.
3. Updating of inventory is an automated process for every new order placed.
4. Vendor can also see the existing inventory and update it with new or existing items.
4. Vendor can also see the existing inventory and update it with new or existing items.